Frequently Asked Questions

The following payment methods are accepted: VISA, MasterCard, Discover, American Express, Paypal. All payments are processed with 256-bit SSL encryption for secure ordering.

Please fill out the contact form to update your order. We can correct your shipping address, quantity of items, names, etc. Once your order has been shipped, we will be unable to correct your order.

Please allow for up to 1 to 5 business days after ordering for it to be processed. During special holidays, orders may take longer to be processed.

Orders are processed on weekdays from Monday – Friday. Please expect up to 5 to 20 business days for final delivery. Sometimes orders may arrive later than expected due to COVID, extreme weather conditions or natural disasters.

To better serve our worldwide customers, we have distribution centers around the world. If you ordered multiple different products, your order may arrive in separate shipments. We partner directly with manufacturers to ship them directly to our customers, so we can pass on the savings to you!

If a custom duty tax is assessed by your country, customers will be responsible for the customs fee. Import taxes and customs fees may be charged depending on your local customs office.

If you are not satisfied with your product, you must contact us within 3 days from date of delivery. Click here to view our refund policy.

Refund requests after the 3-day period cannot be honored. For your refund to be processed, you will be responsible for returning the item in its original condition.

Your payment method will be credited back after we receive your returned item.